Quad Bikes Wales

Delivery Options

Standard (U.K. Mainland) Delivery takes 1 to 2 working days and is FREE on all orders of £39.95 (Inc Vat) or more that are placed on the website that is being delivered to a single U.K. mainland address in one consignment. If your order value is under £39.95, we charge a very reasonable £3.95 or £2.95 for orders under £10.00

Read on for more information...

Quad Bikes Wales Online operates this website as a 'mail order' service. In order to maintain our competitive prices, we do not work from retail premises. As our goods are stocked at different locations, order collections are only possible on a pre-arranged time / date. The wide range of goods we sell vary dramatically in size and weight, so it is impossible to calculate exact shipping costs for every combination of goods you  might order. So, we have developed a pricing policy which we believe to be as fair as possible. We have a minimum charge which everyone has to pay for small orders. This doesn't just go towards the price of the stamps, but is there to contribute to our administration costs, which, if you are in business yourself, we're sure you will be very aware of. Please don't take offence, but the only way to avoid this minimum charge is to put your coat on and spend an hour or two driving around your local town, burning that precious petrol or diesel. It's probably best to bookmark us or add us to your favourites before you go (Hold down Ctrl and press D) just in case you come back empty handed!

Proof of Delivery
is protection for you and protection for us. A SIGNATURE IS REQUIRED for ALL deliveries. Please don't ask us to leave your order in the shed, by the back door or in the dustbin! You can easily give us a different delivery address for a relative, friend or your workplace during the checkout process. Business addresses are preferred but not essential, however they do sometimes get a quicker service than home addresses.

Standard Delivery to the U.K. Mainland
normally takes 3 to 4 working days to get to you from the day you order. Saturday may be a working day for you and me, but as far as our couriers are concerned, only Monday to Friday count. If you order on a Saturday or Sunday, your order will be processed on the Monday, so don't start counting your days until Tuesday. Orders up to 2kg in weight are usually sent by Royal Mail, over 2kg and it will usually be sent by Interlink Economy Service. I say usually, because there are so many variables, alternative methods are sometimes used. Standard Delivery is FREE on all orders of £39.95 (Inc Vat) or more that are being delivered to a single U.K. mainland address in one consignment. If your order value is under £39.95, we charge a very reasonable £3.95 or £2.95 for orders under £10.00

Premium Delivery to the U.K. Mainland
We don't offer a guaranteed next day service. This promise creates more problems than it solves. Having said that, Premium Delivery will give you priority despatch, usually on the same day for orders placed by 2pm (your order will at least go to the front of the queue on very busy days) using a non-guaranteed but very reliable overnight service by Interlink or Fed-Ex to most areas of the U.K. mainland. Expect delivery within 1 to 2 working days unless you are in a more remote area, where an extra day might be required. If for any reason we are unable to apply Premium Delivery to your order we will advise you by phone or e-mail, and give you the option to cancel your order or accept Standard Delivery.

Delivery to Scotland
is no problem, it's exactly the same cost as above! Unlike many companies, we do not surcharge deliveries to our many customers in Scotland, but they can take 1 or 2 days longer. It's a long way from Swansea you know.

Delivery to Highlands, Islands & Offshore Locations
is where it gets a bit tricky. This may not be an exhaustive list, but addresses in Northern Ireland, Isles of Scilly, Channel Islands, Isle of Wight, Isle of Man and all the Scottish Isles are classed as offshore. The Isle of Skye, now with its road bridge to the mainland, is still a place where the couriers like to pretend it's very difficult to get to, so you're offshore too. Delivery charges can vary depending on the destination, order value, weight and number of items. Please telephone or email us first for a quote, and we will then provide you with instructions to enter the correct charge during checkout. Alternatively, select one of the Delivery options offered when checking out, and if there is any additional charge, we will always keep this to a minimum and get your agreement by phone or e-mail prior to despatch. Again, delivery times can take 1 or 2 days longer.

Orders from most European Union Countries

Maximum weight per item 30kgs, Maximum Dimensions per item 175cm length, 300cm girth. Items exceeding these dimensions will be sent via our heavyweight service and charged accordingly.

European VAT registered customers should always contact us before ordering to ensure they are invoiced and charged correctly.

Scheduled Deliveries
If you absolutely must have delivery on a specific day or a timed delivery (before 09:30 or before 12:00) please telephone or e-mail the sales office for a quote before ordering. These services are offered by our couriers, but at a price!